Card Services

Important ATM and Visa^® Debit Card Contact Information

To activate your ATM or Visa^® Debit card please call (800) 567-3451
To reset your ATM or Visa^® Debit PIN please call (800) 567-3451
To report a lost or stolen ATM or Visa^® Debit card please call (800)472-3272

For additional information please contact Customer.Service@ProfileBank.com

ATM Card

Apply for a Profile Bank ATM Card for access to your money 24 hours a day, 7 days a week.

24/7 ATM at all Profile Bank locations

Debit Card

Apply for a Profile Bank Visa^® Debit Card for convenient access to your funds at an ATM or merchant wherever Visa^® is accepted.

Security Measures for Your Protection

For security purposes, Profile Bank debit cards need to be authorized for use outside of the United States. This includes Canada and Mexico. If you are traveling outside of the US, please contact us and your card will be authorized to make transactions.

Due to an increase in nationwide debit card fraud Profile Bank has some added security measures in place that may result in a transaction being denied. If your transaction is denied please try again using your PIN. We have taken these measures to protect all of our cardholders from fraudulent activity.

We apologize for any inconvenience this may cause you.

Fraud Protection Services

Profile Bank has fraud protection services in place to monitor your account transactions. If at any time a transaction conducted with your debit card appears to be out of the ordinary you may be contacted by text or by phone and made aware of these transactions. You will be asked to verify these transactions by responding to the text or phone call. You will NEVER be asked to provide any personal information.